Refunds and Cancellation Policy
Last updated: 15 November 2026
All sales are final. Workbooks delivered as digital downloads are non-refundable.
Corrupted-file complaints: if your download is unreadable or your PDF reader cannot open it, email [email protected] within 7 days of purchase. We will issue a fresh, watermarked download link at no charge after verifying the issue.
Cancellations: orders cannot be cancelled once payment is captured, because workbook delivery is immediate and the watermark is generated on first download. If you have not yet downloaded the workbook, please write in within 24 hours and we will assess on a case-by-case basis.
Chargebacks: initiating a chargeback through your card issuer for a successfully delivered workbook is treated as a violation of these terms and will result in account suspension.